1. Purpose and Scope of Information Collection
The website https://eggyolk.vn/ does not sell, share, or exchange customers’ personal information collected on the website with any third party.
The personal information collected will only be used by the company to provide products and services to customers.
When you register for information, chat with staff, leave comments, or enter details to place an order, the personal information collected by the website https://eggyolk.vn/ includes: Full name, Address, Phone number, Email
In addition to personal information, the website also collects service-related details such as: Product name, Quantity, Delivery time
2. Scope of Information Usage
The personal information collected will only be used internally by the website https://eggyolk.vn/ for one or all of the following purposes:
Customer support
Providing service-related information
Processing orders and delivering products/services through our website as per your request
Sending information about new products, services, upcoming events, or job opportunities if you subscribe to email notifications
Managing customer accounts, verifying, and processing financial transactions related to online payments
3. Information Storage Duration
For personal information, the website https://eggyolk.vn/ will only delete this data upon the customer’s request. Customers can request data deletion by sending an email to [email protected].
4. Entities and Organizations with Access to Personal Information
Customer personal information may be accessed by one of the following entities:
Eggyolk Vietnam Service Trading Joint Stock Company
Partners who have signed service agreements with the company. These partners may receive partial or full customer information as per contract terms to assist in providing the company’s services.
5. Information Collection and Management Entity
Eggyolk Vietnam Service Trading Joint Stock Company
Address: NV1A-26, Thach Ban New Urban Area, Thach Ban Ward, Long Bien District, Hanoi, Vietnam
Phone: 0813686794
Email: [email protected]
Website: https://eggyolk.vn/
6. Means for Users to Access and Modify Their Personal Data
The website https://eggyolk.vn/ does not collect customer information directly through the website. Personal data is collected via: email : [email protected] or hotline: 0582618681
Customers can request modifications to their personal data by contacting the provided email or hotline.
7. Complaint Handling Mechanism for Misuse of Personal Information
At https://eggyolk.vn/, protecting your personal information is a top priority. You are assured that the information provided to us will be kept confidential. The website https://eggyolk.vn/ commits not to share, sell, or rent your personal information to any third party.
The website https://eggyolk.vn/ commits to using your information only in the following cases:
- Improving service quality for customers
- Resolving disputes and complaints
- When required by legal authorities
The website https://eggyolk.vn/ understands that protecting your personal information is our responsibility. If you have any questions or concerns regarding our Privacy Policy or suspect that your personal information has been misused beyond the stated scope, please contact hotline 0582618681 or email [email protected].
